Ecommerce & EDI
TVC Communications has a variety of eCommerce options that play an important role in delivering quality products and solutions to our customers. By reducing the manual effort of managing transactions, we can save you both time and money.
Our MyTVC platform is a customizable and effective order management tool that allows you full control of your purchasing process, helps you streamline approvals and create usage reports to fit your specific needs. Customers can place orders from specific approved product listings, move through their own approval process, and check real-time inventory and shipping information with this easy to use order eCommerce platform.
TVC offers an extranet site that allows customers access to easily search inventory and track order status and shipping.
Our punchout solution seamlessly integrates with most procurement systems.
We can offer electronic ordering and invoicing through EDI or other eProcurement platforms.
Learn more about MyTVC eCommerce solutions.
Let TVC simplify, automate and optimize your eCommerce operations with customizable and cost-effective options.
We want to make sure you're set-up for success when you purchase from TVC. Whether its one-on-one training, a product demonstration or other learning experiences, TVC's sales and product management personnel can work with you to identify specific training goals or educational opportunities. Our product managers work closely with our supplier partners to constantly validate and improve our expertise in a wide range of equipment, technologies, market trends and applications. We can also provide a more detailed training on specific products by setting up vendor training sessions. In addition, TVC offers remote training on many of our products to assist our customers in making knowledgeable purchasing decisions.
Custom Packaging and Kitting
Efficiency is critical for any business. One way to simplify your tasks is custom kitting. We offer full service customized kitting for any combination of products. Everything you need arrives in one convenient package from ONE supplier. Your custom kit is ordered and shipped using one consolidated part number, thus saving you time and money on purchasing and receiving. From kits for a specific job or project, to preassembled standard kits for your truck stock, field technicians or construction crews, the choices are limitless!
You can find prompt, expert support from our dedicated customer service personnel. Our professional CSR's have years of real-world and industry expertise to support the unique and varying regional requirements of our customers.
Available to answer any of your ordering, pricing or product availability questions, we have customer service and technical representatives that are trained in both technical product information and business best-practices.
Because of our global reach, our regional customer service teams are fluent in a variety of languages in order to provide technical and sales assistance support to our customers regardless of location.
Distribution and Material Management
By working with an experienced supply chain partner, our customers are able to focus on their core competencies while we manage the transportation, warehousing, material handling, logistics and more. TVC has long standing relationships with many key suppliers that allow us to stock and deliver the products where and when our customers need them.
We know that project delays can cost money. Our global logistics team works with our customers to determine the most efficient and cost-effective method of delivering shipments. We are constantly reviewing our carrier options to control costs and improve on-time delivery.
We offer a wide array of value-added services that go far beyond the receiving and storage of freight, giving our customers the opportunity to merge several activities under one roof while reducing cost through effective use of resources. Our automated inventory management system, world-class vendor managed inventory programs, emergency order expediting and regional stocking facilities means that TVC delivers the reliability and efficiency that our customers demand.
Freight, Packaging, and Logistical Support
Our business relies on getting products to our customers in a timely, efficiently packaged and cost effective manner. TVC's team of freight professionals have extensive experience in the freight and logistics industry and we are continually evaluating the best methods and carriers to bring our products to our customers, whether through our global small parcel contracts, LTL or specialty carriers. No matter where you need your order shipped, we can provide cost-effective solutions that meet your project deadlines and ensures your delivery gets there on time.